FAQ
Frequently Asked Questions
Quick answers to the questions parents ask us most. Don't see yours? Call (815) 200-8851. We're happy to talk it through.

Find answers by topic
Each topic below has its own page with more detail. Or scroll down for quick answers to the most common questions.
Getting started →
Ages, referrals, waitlist and your first appointment.
Insurance & costs →
Blue Cross Blue Shield, private pay and the free screening.
Sessions & settings →
Home, our Frankfort and Manteno spaces, Elevated Therapeutics or online.
Feeding therapy →
Picky eating vs. a feeding problem, and how we help.
Schools & doctors →
How we work with teachers, pediatricians and EI coordinators.
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Trust your instincts. If your child isn't meeting the milestones in our late talkers guide, is hard to understand, stutters, struggles socially, or eats a very limited range of foods, a free screening is a good next step.
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We see children from birth through age 18.
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No. We grow our team as needed so families can start without waiting.
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You don't need one to call us. Some insurance plans require a referral or prior authorization for coverage.
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After a free phone screening, your child's first visit is usually an evaluation. Learn about evaluations.
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We're in network with Blue Cross Blue Shield. All other families pay privately.
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It depends on your insurance plan or private-pay rate. See insurance and costs for details.
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Yes. The phone screening is free, with no obligation.
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In your home, at our home therapy spaces in Frankfort and Manteno, on-site at Elevated Therapeutics, or by teletherapy. See where we meet.
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Mainly Frankfort, Mokena and Manteno, plus Bourbonnais, New Lenox, Tinley Park, Peotone and Manhattan.
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Most children meet once a week, and sessions usually last 30 to 45 minutes. Some children do best with more frequent sessions, and your therapist will recommend a schedule based on your child's evaluation.
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Yes, and we encourage it. Parents who join sessions learn strategies they can use every day.
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For many children, especially school-age kids and families who want parent coaching, it does. We'll tell you honestly if in-person sessions would be a better fit.
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Picky eaters usually eat a variety of foods and slowly accept new ones. Children who eat very few foods, keep dropping foods, or gag and melt down around new foods may benefit from feeding therapy.
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Never. Feeding therapy moves in small, low-pressure steps.
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Yes, with your written permission. We're glad to share goals and strategies so everyone works together.
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Yes. We accept referrals from pediatricians and Early Intervention service coordinators, and we send updates back with your permission. We are not an Early Intervention provider. For pediatricians.
Quick answers
Related: Getting started · Insurance & costs · Where we meet · Services
Still have a question?
Call us or book a free screening. We'll listen, answer your questions, and help you decide on next steps.